VERY IMPORTANT MESSAGE ON CONECTIVITY

VERY IMPORTANT MESSAGE: After performing the first operative of the VIRTUAL TOUR of the "JLF Virtualis Aula" involving five Latin American countries, two of these had difficulty accessing the virtual classroom because their computers were connected to the Internet through the Local Network (LAN) of their company. The problem is that the LAN (Local Area Network) has a Firewall and a Proxy to protect the company’s information to be accessed by hackers and malicious programs. Due to this, it is necessary to ask the informatics (Technical computer experts) of the company that you have to use the domain adobeconnect.com which runs on Flash® and want to know the access to the virtual classroom could be blocked in the LAN. They have the ability to add the domain as authorized or give a key (Token) to users to access the classroom from the LAN.

If this possibility exists in your company, the informatics should contact Professor Jose Linares Fontela before the VIRTUAL TOUR presentation is to be done, sending an email to jlinaresf@gmail.com to coordinate the day and time, that they can perform the test, in order for him to enable the platform and send them the link (URL) so they can enter to verify that all this correct. You know when you are unable to connect to the classroom if there is a screen like this:

As it is expected neither the participant nor the professor know that the connectivity blockage is happening, even when the platform has been active an hour before the agreed meeting time. If this screen appears, cancel it and inform your informatics of the situation.

If you are connected to "JLF Virtualis Aula" with a direct access to the router from ISP (Which is the device attached directly to the telephone line or a fiber optic), whether your computer is connected to it via WIFI or cable, you will have no problem to enter, as this only occurs when the LAN is connected to the router through a Firewall or a Proxi.

Please take into account this recommendation in order not to waste your time waiting or being unable to watch the VIRTUAL TOUR at that planned moment. This problem is easily solved and you will only have to reschedule with Professor the assistance to the VIRTUAL TOUR in another date and time, after the informatics makes the adjustments to the LAN.

ADDITIONAL INFORMATION: Using Adobe® Flash® (Before from Macromedia 1992-2005) allows you to use only an Internet Explorer when you enter the "JLF Virtualis Classroom", without installing any software on your computer. Once the Internet Explorer is closed, when you leave the classroom, there is nothing left on the participant’s computers (The only exception is when you use Tablets and Smart Phones that you have to download the free APP Adobe Connect Mobile® from the Apple Store ® or Google Store®, as appropriate). Due to the use of Flash® you may be asked to install updates and also in Air Flash® and a complement (Plugging) of Adobe Connect®, before entering the classroom, this will be done automatically. But this all it does to your computer is to improve the performance, for example when watching videos or movies on the Internet (YouTube®, etc.).